Privacy policy
Protecting your privacy is important to We hope the following livetrain learning policy will help you understand how livetrain learning collects, uses, and safeguards the personal information you provide on our website.
Information Collection
When you browse our website, you do so anonymously. We don't collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit and how long you spend there. But we do not link your IP address to anything personally identifiable. The only other information automatically provided to us is the type of computer and operating system you are using. Your browser supplies us with this information.
Like many other commercial websites, Live Train Learning Solutions website may use a standard technology called a "cookie" to collect information about how you use the site. This cookie information is simply intended to determine repeat visit statistics and is not shared nor otherwise used.
In some of our advertising on other web sites, we use a device called a "click-through URL." When you click on one of these URLs, you pass through our system before arriving at a page on our site that is your true destination. Live Train Learning Solutions uses click-throughs to determine the level of interest in particular topics and to measure the effectiveness of our advertising. We do not share this data, and we make no attempt to match click-throughs to particular email addresses.
At times we may request that you voluntarily supply us with personal information, such as your name, email address, your internet connection type, how you found us, etc. How we use this information is covered below.
Information Use
If you provide us with personal information, or have done so in the past, we may attempt to contact you to determine if our software met your expectations, offer additional assistance or notify you about special offers. If you do not want us to contact you, you can choose to "opt out". Live Train Learning Solutions will respect your wishes.
Opting Out
Although most customers tell us they appreciate receiving our mailings, notices, personalized support and offers of special opportunities, we recognise the importance of providing you with choices. At any time, you may request to discontinue mailings from us by simply replying to the email and informing us of your preferences. With the exception of support case correspondence, which is customer initiated, all of our email messages clearly explain how you can easily opt out and stop receiving such messages from us.
Data Security
Live Train Learning Solutions is fully committed to data security. To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put in place electronic and managerial procedures to safeguard and secure the information you provide to us online.
In specific regard to information provided to us in support cases, all such information is keyed an email address (which you provide). We do not use your email address for any other purpose other than corresponding with you about your specific support case. It is important that you understand when you provide your email address and name to us a third party (our developers may handle technical support problems. This party will have access to the entire thread of your support case. We will never supply such information nor give access to support threads to any other third party.
Company Commitment to Privacy
We believe strongly in respecting your privacy. However, we also reserve the right to change our privacy policy in order to adapt to new situations. Our commitment is to inform users how we intend to use any information we request before it is collected (so you can opt in), and to respect your wishes to opt out.
Live Train Learning Solutions website contains links to other websites and is not responsible for privacy practices of those websites. Live Train Learning Solutions encourages users to learn about the privacy practices of those websites.
Testimonials

“I’m pleased to tell you that I have passed both A+ exams to day. Your online training and exam prep material did a great job in preparing me to pass!”
Neil Bottomley, Poole, Dorset.

“Great news guys, I passed my ICND part 2 exam. I am now CCNA. You guys have helped to keep me motivated and keep on going even when things were looking really tough.”
Dave Cooper

“15 months ago I was made redundant from a bus company. Now I have a new career as a Microsoft Systems Administrator earning £35,000 a year. I have got LiveTrain Learning to thank for providing me with the learning materials and support to start in an entirely new career direction”
Trevor Linch MCSE, Winchester, Kent

“The quality of the training materials is very impressive and they provide a lot more than just the paper based courseware you would normally get for spending twice as much with other companies. I find the video lectures and demonstrations very informative. Most of all I like the fact that I get lots of hands on practice!”
Irene Vincent, Worthing, Sussex

“We used to send our staff away to learn Microsoft Office at £400 per day; we can now provide each staff member with the same instructor-led style training on site for a fraction of that price”
Sue Herbert, Personnel Manager, Datalink

“This course is very well presented. The instructor is clear and concise, provides a wealth of knowledge and explains the real world applications. The CEH course is definitely for anyone who is serious about Computer Security. I would recommend this course to anyone presently doing programming who wishes to get a better understanding of the different classes of a hacker and the procedures in which a "cracker" (Black Hat Hacker) goes through to gain access into any system. I am enjoying going through this course-- and I am going to complete it ahead of time!”
Paul Turnbull, Manchester