MCITP Vista Consumer Support Tech (New)

Microsoft Certified IT Professional MCITP: Consumer Support Technician

Live Online Training with Live Labs and Live Tutors

Certification: MCITP

Course Duration: 80 hours

Guarantees: Unlike other training organisations, we have made it easy for you to rapidly advance your career. We guarantee that you will pass your MCITP course or we give your moneyback*. If you are ready to launch a brand new IT career then please ask about our Job Guarantee**

Audience: Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.

Course Description

When you become a Microsoft Certified IT Professional (MCITP), you not only thrive on the continuing challenges of the information technology (IT) field, but you also take the initiative to develop and hone your skills so that you stay a step ahead. When you become Microsoft certified, you will:

· Stand out with proof of your specific, real-world technology skill

· Be productive and help increase customer satisfaction, reduce network downtime, and push service to a higher level

· Achieve success with each Microsoft certification that you earn, which takes you further along the path to professional recognition

The Microsoft Certified IT Professional: Consumer Support Technician (MCITP: Consumer Support Technician) credential is the premier certification to highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system. This certification is the right option for you if your interest lies in home user support or consumer retail support.

Deployment

· LIVE Instructor Led Training delivered through pre-recorded streaming video from leading MCITP Trainers This delivery method allows for repeated playback in order to optimise learning and retention.

· LIVE Tutor – 24 hours, 7 Days a week Expert Support. No need to study in isolation. We have MCITP qualified tutors located in Singapore, Australia, Europe and America. What does this mean to you? Instant LIVE help from a certified tutor, anytime you need it. This is available to you via our LIVE Online Classrooms. Watch your tutor demonstrate a lab to you LIVE, or if you wish, our tutors will actually call you by telephone to walk you through any training scenario or answer any question you may have..

· LIVE LABS – Unlimited use of our Exclusive Live Microsoft Labs – Tired of looking at lab simulations that are not realistic? Develop real job skills with our Exclusive LIVE Microsoft Labs. When you log into our LIVE Labs you will learn cutting edge specialised skills fast!

· REAL Exams – You’ll be given an integrated test engine with a bank of 500 MCSE questions that’s featured in current and past exams. Mock exams are delivered in a time regulated environment to simulate real exam conditions.

· E-books – You’ll be given e-books that you can download and file away. Refer to it to aid training or use it a reference guide to help you at work.

Learning Segments

Prerequisite MCTS certification

Exam 70-620: Windows Vista, Configuring

Professional Series exam

· Exam 70-623: PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Customer Support Technicians

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