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About us

 

 

MCITP Vista Enterprise Support Tech (New)

 

Microsoft Certified IT Professional: Enterprise Support Technician

 

Live Online Training with Live Labs and Live Tutors

 

Certification: MCITP Enterprise Support Technician          

Course Duration: 80 hours

Guarantees: Unlike other training organisations, we have made it easy for you to rapidly advance your career. We guarantee that you will pass your MCITP course or we give your moneyback*. If you are ready to launch a brand new IT career then please ask about our Job Guarantee**

Prerequisite: MCTS certification Exam 70-620: Windows Vista, Configuring

Audience: Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.

Course Description

After completing this course you will be able to investigate and resolve incidents in connection with software and hardware available within the workplace and the provision of assistance to users to enable them to make effective use of such software and hardware and any relevant dependencies.

 

You will be able to manage workflow; installing and configuring desktop operating systems and applications; and troubleshooting desktop operating system issues, desktop application issues, and desktop networking and connectivity issues. You will be able to install and configuring hardware devices and drivers (including mobile and personal devices), troubleshooting hardware devices and drivers (including mobile and personal devices), escalating complex issues to the appropriate administrator (for example, Network Administrator and make necessary changes to end-user desktops, and re-imaging end-user desktops on an as-needed basis

 

 

Deployment

·         LIVE Instructor Led Training delivered through pre-recorded streaming video from leading MCITP Trainers This delivery method allows for repeated playback in order to optimise learning and retention. 

·         LIVE Tutor –  24 hours, 7 Days a week Expert Support. No need to study in isolation. We have MCITP qualified tutors located in Singapore, Australia, Europe and America. What does this mean to you? Instant LIVE help from a certified tutor, anytime you need it. This is available to you via our LIVE Online Classrooms. Watch your tutor demonstrate a lab to you LIVE, or if you wish, our tutors will actually call you by telephone to walk you through any training scenario or answer any question you may have..

·         LIVE LABS – Unlimited use of our Exclusive Live Microsoft Labs – Tired of looking at lab simulations that are not realistic? Develop real job skills with our Exclusive LIVE Microsoft Labs. When you log into our LIVE Labs you will learn cutting edge specialised skills fast!

·         REAL Exams – You’ll be given an integrated test engine with a bank of 500 MCSE questions that’s featured in current and past exams. Mock exams are delivered in a time regulated environment to simulate real exam conditions.

·         E-books – You’ll be given e-books that you can download and file away. Refer to it to aid training or use it a reference guide to help you at work.

 

Learning Segments

Prerequisite MCTS certification

           Exam 70-620: Windows Vista, Configuring

Professional Series exam

           Exam 70-622: PRO: Supporting and Troubleshooting Applications on a   Microsoft Windows Vista Client for Enterprise Support Technicians

 

 


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